Communicating With Tact, Candor and CredibilityStreaming Video - 2014
This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled corporate speak.
Publisher: [San Francisco, California, USA] : Kanopy Streaming, 2014.
Branch Call Number: Internet Access
Characteristics: 1 streaming online resource (1 video file, 19 min.) :,digital, stereo, sound, color digital video file, MPEG-4, Flash
Alternative Title: Communicating with tact, candor & credibility [electronic resource]
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