Delivering Happiness

Delivering Happiness

A Path to Profits, Passion, and Purpose

Book - 2010 | First edition.
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The CEO of the successful online shoe retailer Zappos explains how he used the science of happiness to deliver contentment to his employees, customers, investors and vendors; how this led to stellar sales; and how his principles can be applied to other companies and entrepreneurs.
Publisher: New York : Business Plus, 2010.
Edition: First edition.
ISBN: 9780446563048
0446563048
Branch Call Number: 658.4009 HSI
Characteristics: xiii, 253 pages :,illustrations ;,24 cm

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c
cdimov
Oct 02, 2013

Truly I did not expect to like Delivering Happiness. I thought it would a hubris filled self-agrandizing account of building Zappos. What I found instead was a truly heart-felt, genuine account of Tony Hsieh's journey, with some exceptional learning tidbits along the way. In fact, one of the most amazing aspects of Hsieh's leadership journey has been his transparency. I wish I would more of the gumption of senior managers and leaders - to be as transparent, and straight forward with their managers, leaders and employees.

d
deisylaw
Aug 07, 2012

Very well-written and inspiring. Tony Hsieh's obsession with creating "WOW" experience and engaging with customers to gain trust is really the fundamental factors to success in any kind of business!

mcudney Oct 07, 2011

Well-written, funny, inspiring. Essential reading for every leader and manager.

debwalker Jul 28, 2011

The Zappos.com CEO has a decidedly different take on corporate culture, believing that employee morale is key to corporate success.

l
lesnord
Mar 17, 2011

Interesting book about an entrepreneur who values fun over profits - and makes tons of profits as well

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